Effective Date: 30/05/2025

At nousana, your privacy is important to us. This Privacy Policy explains what personal information we collect, how we use it, and how we keep it safe. We believe in transparency, trust, and treating your data with the same respect we’d want for our own.

1. Who We Are

nousana is a transformational platform offering holistic coaching, products, and resources to help you reconnect with yourself and the world around you. Our website address is: https://nousana.com.

2. What Information We Collect

We collect the following types of personal information when you interact with us:

Contact Information: such as your name, email address, and phone number (when you sign up, book a session, or contact us).

Purchase Information: when you buy a product or course, we collect necessary order details, including payment method (processed securely via a third-party provider like Stripe or PayPal).

Website Usage Information: through cookies and analytics tools (like Google Analytics), we collect non-identifiable info such as your IP address, browser type, pages visited, and time spent on our site.

3. How We Use Your Information

We only use your information to:

Respond to your enquiries or messages

Deliver services (like coaching sessions, course access, or physical products)

Send occasional updates, event invites, or offers — but only if you've opted in

Improve our website experience through analytics

4. How We Store and Protect Your Data

Your data is stored securely through trusted third-party platforms (such as email service providers and website hosting). We only retain your information for as long as necessary and never share, sell, or rent your data to others.

5. Your Rights

You can:

Request access to your data

Ask us to update or delete your data

Unsubscribe from emails at any time using the link at the bottom of any message

To exercise any of these rights, email us at: hello@nousana.com

6. Cookies

We use cookies (tiny data files) to understand how you use our site and to improve your experience. You can control cookies through your browser settings.

7. Changes to This Policy

This policy may be updated from time to time. We'll post any changes here so you always know what information we collect and how we use it.